Return & Refund Policy

At StrideonZ, customer satisfaction is our priority. To ensure transparency and fairness for all parties, we maintain a simple and clear return policy:

 • Returns are only accepted at the time of delivery.

 • Customers must inspect the product in the presence of the delivery personnel.

 • If there are any issues (such as size mismatch, defects, or wrong item), please notify the delivery person immediately.

 • Once the delivery is completed and the delivery personnel has left, no return requests will be accepted.

We encourage our customers to carefully check the product (fit, size, condition, and design) upon receiving it. Your cooperation helps us serve you better and maintain quality service standards.

If you have any questions regarding your order, feel free to contact our support team.